Shipping quoted after payment - we email you the cost to agree before dispatch · Use code XIUM10 for 10% off orders over $250
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Contact us

Questions about a rig, a bulk order or a shipment already on its way? Reach the team directly.

Sales & support

info@xiumgoods.online
+86 755-29539114
Hangcheng Street, Bao'an District, Shenzhen, China

Office hours: Mon–Sat, 09:00–18:00 (GMT+8). Email is answered within one business day.

Bulk & hosting enquiries

Buying ten units or more, or fitting out a container site? Send us your hashrate target and power budget and we will quote hardware, PSUs and immersion cooling as one package.

Frequently asked
How long does delivery take?
Standard air freight lands in 7–12 business days; express courier in 3–5. Every order is tracked door to door and the tracking number is emailed when the parcel leaves Shenzhen.
Which payment methods do you accept?
Crypto (BTC, ETH, USDT) through the CoinPal gateway, and bank wire transfer in USD. Hardware is reserved as soon as the order is placed and ships once payment clears.
Do you handle customs?
We ship DAP: the goods clear customs in your name and import duties are payable on delivery. We prepare the commercial invoice and packing list for your broker.
What if a miner arrives faulty?
Report it within seven days with photos and a video of the boot sequence. We cover repair or replacement for six months from delivery — see the returns policy.
XiumGoods

Hangcheng Street, Bao'an District, Shenzhen, China

+86 755-29539114

info@xiumgoods.online

Mon–Sat, 09:00–18:00 (GMT+8)

Payments & Shipping

We accept crypto (BTC, ETH, USDT) through our CoinPal gateway and bank wire transfers. Every order ships tracked from Shenzhen. Freight is not charged at checkout, we quote it once your payment clears and email you the cost to agree before dispatch.

BTC ETH USDT WIRE